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AI assistants for businesses, shops and institutions

A personal advisor
for every customer

An AI assistant that knows your offer and serves customers 24/7 — in a shop, hotel, public office or rental business. It advises, answers questions and never loses an enquiry after hours.

Demo on your own offer No commitment Live in a few days

Works in every industry

Public offices and institutionsHotels and guesthousesFarm staysEquipment rentalShops and e-commerceRestaurantsSalons and clinicsWorkshops and service pointsOffices and law firmsSchools and courses
24/7
non-stop service, including nights and weekends
< 2 s
average time to answer a customer question
100%
answers come from your data — no made-up facts
AI demo

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Ask how we would deploy an AI assistant for you — what it can do, what it costs, how we start.

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Who it's for

An assistant for businesses, institutions and local companies

If customers, guests or residents keep asking you the same questions, an AI assistant can answer for you. A few examples.

Public offices and institutions

Residents ask about opening hours, documents and procedures at any time of day. The assistant answers instantly and frees staff from repetitive phone calls.

Hotels, guesthouses, farm stays

Availability, amenities, check-in times, local attractions — guests get an answer immediately and you get fewer calls and e-mails.

Rentals: bikes, skis, equipment

Prices, availability for a given date, deposits and rules. The assistant advises and leads to a booking, even at the peak of the season.

Shops and e-commerce

It helps customers choose, checks availability and prices from your catalogue and leads to purchase — like your best salesperson, around the clock.

Local services: salons, workshops, clinics

Range of services, price list, free slots and directions. Customers book on their own instead of calling only during opening hours.

Food and tourism

Menus, reservations, opening hours, diets and allergens, regional attractions — quick answers that encourage a visit.

…and any other business that keeps answering the same questions. Check if it would work for you →

Do you run a hotel, guesthouse or farm stay? See our dedicated offer for hotels →
Case studies

Assistants already working for clients

Examples of real deployments.

Gumisiówka

An assistant for a year-round holiday cottage in the Bieszczady mountains: it answers questions about the stay and amenities, leads guests to booking and captures contact details for the host.

Farm stayPublic widgetLeads
Visit the client's website →
What you gain

A real difference, not a gadget

More enquiries become customers

No question is lost after hours — every one ends with an answer or a contact.

Less repetitive support

The assistant takes the most common questions, and you and your team get time back.

Faster response

Customers get an answer within seconds, not hours or the next day.

A consistent, credible image

Every customer gets the same correct information, in your tone.

Features

An assistant that truly knows your business

Not a generic chat — an advisor tied to your offer, tone and rules.

Knows your offer

It answers only from your catalogue, price list and rules. Prices and availability come straight from the data — no guessing.

Works 24/7

Evening, weekend, public holiday — no question goes unanswered and you don't lose the customer.

Captures contacts and leads

When a matter needs a conversation, the assistant collects contact details and hands you a ready lead.

Polish and other languages

Natural Polish, and for guests from abroad it switches smoothly to English and other languages.

Knows when to hand over to a human

Difficult and sensitive matters go smoothly to your team — no pretending to know everything.

Wherever your customers are

On your website, in Shopify, on Messenger and Instagram — or under its own link that you can send to customers.

How it works

From idea to a working assistant

We take the whole deployment effort on ourselves — no work on your side.

1

Conversation and analysis

We learn about your business, the most common customer questions and the channels you use.

2

Knowledge base

We load your catalogue, price list and rules — no manual retyping.

3

An assistant with safeguards

We tune tone and rules to your brand: no made-up answers, and difficult matters go to a human.

4

Deployment and care

We embed it on your website, in Shopify or on social media and keep it up to date.

Credibility

AI your customers can trust

The assistant should protect your reputation, not put it at risk. That is why it works within clear boundaries.

No made-up answers

The assistant answers only from your data. When it does not know something, it says so and points to a contact — it does not invent prices or facts.

Your data stays yours

We do not use your content to train models. Processing is GDPR-compliant.

A human where it matters

Sensitive and unusual matters go to your team. AI supports people; it does not pretend to be them.

In your tone and language

We match the style to your brand or institution — from elegant, through matter-of-fact, to official.

Who is behind it

A local company that will handle it

We are not faceless foreign software or a huge corporation. We are a Polish team with IT experience — you talk to a real person who understands your business and takes the whole deployment on themselves.

Local, in Polish

A Polish company with contact in your time zone. You write and call a real person, not a foreign helpdesk.

IT experience

We build software every day. We know how to deploy an assistant so that it runs reliably and genuinely helps — rather than being a gadget.

We understand local business

Hotel, shop, rental business or public office — we know the reality of smaller organisations. We speak plainly, without corporate jargon.

We take it on ourselves

Content, configuration, updates and all the technology — we handle it. You run your business instead of configuring a bot.

We care about long-term cooperation, not one-off sales — we stay with you after the deployment too.

Why SANIK

A cheap builder leaves you on your own. We don't.

Ready-made tools can be cheap, but you configure and maintain everything yourself. Agencies deliver turnkey, but at high cost and over a long time. SANIK combines both — a turnkey service at an affordable price.

Cheap builder (DIY)SANIKAgency / enterprise
DeploymentYou configure it yourselfWe do it for you, in a few daysWeeks, expensive
Polish languageGeneric, weakerNative, in your toneVaries
No made-up answersNo guaranteeOnly from your dataDepends on the vendor
CostLow, but with limits and it grows with trafficFixed, predictable subscriptionHigh (PLN 5–25k)
Lead captureDepends on the planBuilt inDepends
SupportBy e-mail, often in EnglishDirect, in PolishFormal
Pricing

Simple pricing, no surprises

A one-off setup and a fixed subscription — no fees per conversation. We choose the plan to fit the size of your business. Multilingual support, no made-up answers and lead capture are included in every plan.

Most popular

Start

Hotel, shop, rental business, public office — a single location.

PLN 199/ mo
setup from PLN 990
  • An AI assistant on your website, around the clock
  • Knows your whole website — we load your offer, price list and other key information and build a knowledge base
  • Look and tone matched to your brand
  • Captures contacts — no enquiry is lost
  • Live in a few days

Plus

Online shop, large catalogues and material from outside your website.

PLN 349/ mo
setup from PLN 2,000
  • Everything in Start
  • Online shops and large catalogues — the assistant understands thousands of products and complex descriptions, so your customer always gets what they expect
  • Enhanced assistant tuning
  • Content from outside your website (PDFs, menus, price lists, documents)
  • Monthly content updates
  • Higher conversation limit

Premium

A larger venue, a chain or selling on social media.

from PLN 600/ mo
setup custom quote
  • Everything in Plus
  • Channels: Messenger and Instagram
  • Multiple locations or a chain
  • Carefully prepared foreign-language versions — we translate and manually review key content instead of leaving it to automatic translation
  • Priority support

A fixed, predictable bill — you pay a subscription, not per conversation.

Build your own package

The ready-made plans don't fit? We put an offer together from building blocks — you pay only for what you use. For example Plus with Messenger, an assistant only on Instagram and Messenger (no website widget), or Start with reviewed content in English. Tell us where you sell and what you need — we will quote individually.

Let's talk
FAQ

Frequently asked questions

How long does deployment take?

Usually a few working days from receiving the materials — your offer, price list and the most common questions. We take care of the rest.

Can the assistant make up a price or a fact?

No. It answers only from your knowledge base. When something is not in the data, it says so and points to a contact.

Do I need a website or to install anything?

No. We plug the assistant into your website or Shopify, into Messenger and Instagram, or give you a ready link to send to customers.

Is it worth it for a small business or a public office?

Yes. We adjust the billing model to the size of the organisation — large brands as well as one-person businesses and institutions use it.

What about data security and GDPR?

Your data stays with you and is not used to train models. We process it in line with GDPR.

Does it work in Polish?

Yes, natively in Polish. It also supports English and other languages — useful in hotels, tourism and e-commerce.

What if a question goes beyond the assistant's knowledge?

The assistant does not guess — it hands the matter to a human and collects contact details so that no enquiry is lost.

See a demo on your own offer

Leave a message — we will prepare a working demo of the assistant on your data and show what it can do. No commitment.

The data controller is SANIK. We process the form data only to handle your enquiry and reply to you.